Use Case · Support Documentation

Translate Help Docs & Knowledge Bases for Global Users

Localize help centers, knowledge bases, FAQs, troubleshooting guides, API documentation, and release notes — with formatting preserved, terminology locked, and five AI engines to choose from.

100+ languagesFormatting preservedConsistent terminology

How Documentation Translation Works

1

Export Docs or Upload Files

Export articles from your help center (Zendesk, Intercom, Notion) or upload Markdown, HTML, PDF, or DOCX files directly.

2

Set Glossary for Product Terms

Add your product vocabulary to the glossary — feature names, UI labels, and technical terms get consistent translations every time.

3

Translate with Preferred Engine

Choose from DeepL, Google, Microsoft, GPT, or Gemini. Use Multi Translate Pro to compare outputs for critical articles.

4

Publish to Your Help Center

Download translated files and import them into your documentation platform. Your users get support in their language.

Features for Documentation Teams

Everything you need to keep your help content accurate, consistent, and up to date in every language.

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Document Translation with Formatting

Translate Markdown, HTML, PDF, and DOCX files while preserving headings, lists, code blocks, tables, and inline formatting.

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Glossary for Product Terminology

Define translations for product-specific terms, feature names, and technical vocabulary. Applied automatically to every document.

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Batch Processing

Upload multiple articles at once and translate your entire knowledge base in a single operation. No per-file limits.

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Formatting Preservation

Headers, bullet points, numbered lists, images, links, and code snippets stay intact. Your translated docs look like the originals.

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Version-Control Friendly

Translate only the changed content in each update. Export plain text or structured files that diff cleanly in Git.

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Team Review & Approval

Invite subject-matter experts to review translations before publishing. Share glossaries and track progress from one dashboard.

Documentation Platforms You Can Localize

From Zendesk articles to GitHub wikis — translate any documentation platform for global users and teams.

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Zendesk & Intercom Articles

Export help center articles, translate them with glossary enforcement, and import back to serve multilingual support tickets.

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Notion Wikis & Docs

Translate internal and external Notion documentation for global teams and international customers.

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Confluence Knowledge Bases

Localize Confluence spaces for distributed engineering and support teams across multiple regions.

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GitHub Wikis & READMEs

Translate open-source documentation, contributing guides, and project wikis to grow your global contributor base.

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ReadMe & API Documentation

Localize API references, quickstart guides, and integration tutorials so developers worldwide can onboard faster.

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Internal SOPs & Runbooks

Translate standard operating procedures, incident runbooks, and training manuals for multinational operations teams.

Frequently Asked Questions

What documentation file formats are supported?

Adara Translate supports Markdown (.md), HTML, PDF, DOCX, XLSX, CSV, PPTX, SRT, and plain text. All formatting — headings, lists, tables, code blocks, and links — is preserved in the translated output.

How do I keep translations in sync when docs are updated?

Export and translate only the new or changed articles. The API supports incremental translation, so you pay only for updated content. Combine with version control to track exactly which sections need re-translation.

How does the glossary handle technical terminology?

Add product names, feature labels, API method names, and technical terms to your glossary with approved translations for each language. The glossary is enforced on every translation to prevent inconsistencies.

Can I translate directly from Zendesk or Intercom?

Export articles from your help center platform, upload them to Adara Translate, and re-import the translated versions. For automated workflows, use the REST API to integrate translation into your content pipeline.

How are code blocks and technical content handled?

Code blocks, inline code, variable names, and URLs are detected and preserved — they pass through untranslated. Only the natural-language content around them is translated.

Is there an API for automated doc translation?

Yes. The REST API supports text and document translation with glossary enforcement. Integrate it into your CI/CD pipeline or content management workflow to automate translations on every documentation release.

What does it cost to translate a full knowledge base?

Pricing is character-based. Free accounts include 3,000 credits. Paid plans start at $9.99/month for 100,000 credits — enough for hundreds of help articles. Enterprise volume pricing is available.

Can multiple team members review translations?

Yes. Invite technical writers, support agents, and subject-matter experts to your team workspace. Share glossaries and review translations collaboratively before publishing.

Translate Your Support Docs

Give every user support in their language. Translate help articles, FAQs, and API docs into 100+ languages — free to start.